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RETURN POLICY FOR ONLINE ORDERS:
You will be entitled to a refund, back to the initial payment method, if the item is returned within 48 hours from the date of delivery.
For Returns by Post or Courier Service, shipping confirmation needs to be provided as well within 48 hours of delivery via email, for a refund to be issued. Please note that a refund can take between 5-10 days to be credited back to your account.
- An item can also be EXCHANGED with something else if returned within 14 days from the date of DELIVERY, or a Credit Note can be issued, valid for 6 months. In case any difference is left in the amount a Credit Note will be issued as well, with no cash back. This applies to orders outside Malta, a shipping confirmation needs to be provided within 14 days from delivery, in this case, a digital Credit Note will be issued, valid for 6 months, which can be issued for online purchases.
Refunds are issued only after a close inspection of the returned products is performed.